About Us

Who we are 

We advise, assure and deliver on all areas of operational risk - for building societies and banks. Our clients are navigating complex, regulated environments - where the stakes of getting it wrong are high and the tolerance for generic advice is low. We have over 45 years of credible experience in working within the sector.

We've sat in the rooms you sit in - with boards asking hard questions, regulators setting tight deadlines, and teams stretched beyond capacity trying to deliver change while keeping the lights on. It's hard.

Every engagement is led and delivered by senior specialists with significant industry experience and a track record in delivery at leadership level. We don't hand the work to junior staff once the contract is signed, and we don't hand you a 200-page report no one reads. 

How we work 

• We start with your reality, not our offering. That means listening before advising, adapting to how you work, and staying alongside you rather than standing apart from you.
• Proportionality matters when it comes to risk, which means understanding our clients matters just as much. We take the time to know our clients, the environment they operate in, and the threats they face - so we can be direct in our approach, deliver outputs that mean something, and add value rather than add to the noise.
• We guide with clarity, cutting through complexity to focus on what matters most. We guide with care, because your people, your customers and your members are what this is all about.
• If you are not entirely satisfied with our work, we will put it right or sacrifice up to 20% of the fee. That is not a marketing line. It is how we hold ourselves accountable. 

Credentials 

All of senior delivery team hold several industry-recognised certifications, and you should expect that as a minimum. Our certifications are extensive and range across CISSP, CRISC, AAIA, CGEIT, CISM, CISA, ISO27001, CDPO, SWIFT CSP, through to TOGAF, COBIT, ITIL, SAFE and AgilePM. As a business we also hold NCSC Cyber Essentials certification and are accredited by the Good Business Charter. 

Values 

Our values describe how we work, every day, with every client, and with each other.  

1. Do what is right: We say what needs to be said, even when it is uncomfortable. We act with integrity in every engagement - with our clients, their suppliers, and with each other. Transparency is not a policy, it’s how we operate. 
2. Better our communities: We price fairly, we stand behind our work, and we believe a business should give back to the communities it operates in. Twenty percent of our profits go back into local communities every month.  
3. Bias for action: We cut through complexity, reduce noise, and focus on what matters most. Our clients do not need more process; they need clarity and momentum. We bring both. 
4. Always human: We start with your reality, not our offering or what we want to sell. We listen before we advise, adapt to how you work, and stay alongside you rather than standing apart from you.  
5. Embrace difference: Good outcomes come from different perspectives, skills and styles. We value that difference; in our team, in our clients, and in how we approach every problem. No two organisations are the same, and we never treat them as if they are. 

Why Green Dolphin? 

People ask us about the name and what it means to us. 

• Dolphins are highly attuned to their environment - they are capable of sensing what lies beneath the surface and navigating complex conditions with precision. They are collaborative, move in pods and work together with purpose. 
• Green is a colour that signals responsibility, sustainability, and positivity.  
• Green Dolphin was named with all of this in mind. We work alongside our clients to navigate the constantly evolving environments that all businesses now operate in, providing clear thinking and proportionate advice to enable change with confidence, and the way we operate as a business is as important as the outcomes we achieve.